UX Win : Bank of America Password Validation
No one likes filling out forms on websites. I recently registered with Bank of America since they now own my mortgage. I thought their password check was helpful and creative.
When it comes time to create a password, when you start typing in the first field, a bubble pops up telling you the requirements for the password. If you have met a specific requirement, the text is green with a green checkbox. Those which are not met show up in red with a “do not enter” type of symbol.
By the time I finished typing in my password, all of the requirements had turned green, so I knew my password was okay.
A similar bubble popped up for the password verification field. There was only one requirement: the passwords must match.
I like this approach. Telling a user their password isn’t valid after they have submitted a form isn’t a great user experience, especially if field data isn’t preserved on the screen reload. Realtime, clear visual feedback is ideal! Good work Bank of America! I’m glad my money will be going to a company with a great website user experience.
